Customer Support Operator- work from home

Customer Support Operator at Quadcode Group

Customer Support
Customer Support Operator

Location: Remote, Work from Anywhere

Worldwide, Full Time Job


We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.

Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)

Tasks in the role:

  • Answer customer inquiries via various channels.
  • Provide accurate information about the products of the company.
  • Resolve cases in timely and professional manner.
  • Maintain and update the company`s system.

Requirements:

  • Fluency in Spanish and English languages both written and verbal.
  • Previous experience on a similar position would be considerate as an advantage.
  • Customer focus personality.
  • Great communication and analytical skills.

We offer:

  • Remotework model.
  • Competitive remuneration.
  • Professional courses: from Coursera to Harvard.
  • Friendly, enjoyable and positive environment.

As a part of the Quadcode team, you’ll become a vital player in our mission to empower traders and drivefinancial success. Join us today and be a part of a community that values talent, innovation, and dedication.

Your journey to financial achievement starts here with Quadcode!

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