Customer Support Operator- work from home
Customer Support Operator at Quadcode Group
Worldwide, Full Time Job
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.
Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)
Tasks in the role:
- Answer customer inquiries via various channels.
- Provide accurate information about the products of the company.
- Resolve cases in timely and professional manner.
- Maintain and update the company`s system.
Requirements:
- Fluency in Spanish and English languages both written and verbal.
- Previous experience on a similar position would be considerate as an advantage.
- Customer focus personality.
- Great communication and analytical skills.
We offer:
- Remotework model.
- Competitive remuneration.
- Professional courses: from Coursera to Harvard.
- Friendly, enjoyable and positive environment.
As a part of the Quadcode team, you’ll become a vital player in our mission to empower traders and drivefinancial success. Join us today and be a part of a community that values talent, innovation, and dedication.
Your journey to financial achievement starts here with Quadcode!